Become a Gruntwork Subscriber

What's included with each Gruntwork user license?

When you become a Gruntwork Subscriber, each user license will allow one human or machine user to access our Infrastructure as Code Library, DevOps Training Library plus our community and paid support services In addition, a user license grants the right to a user to access, fork and modify the code, and create derivative works as much as you want.

Can I try Gruntwork Services before committing to an annual subscription?

There are three ways you can try out Gruntwork Services with no commitment:

1. You can try out parts of the IaC Library for free by checking out our open source modules.
2. Before any contracts are signed, we'd be happy to do a walkthrough of our code, training, and process.
3. We offer a 30-day money-back guarantee, so if for any reason you're not happy after signing up, we'll refund 100% of your money in the first 30 days. Check out "What if I want to cancel my Gruntwork Subscription?" for more info.

What if I want to use the code with my own customers?

The Gruntwork Subscription is valid for one company to use to manage its own infrastructure. If you are an agency or reseller that manages infrastructure for other companies, please contact us to discuss licensing options.

How can I modify your Terms of Service?

We recommend that most customers go through our normal checkout flow and accept our standard Terms of Service. In some cases, we can make minor changes to our standard Terms of Service by sending you a DocuSign contract with explicit modifications to the terms, however if you need to make material updates to our standard Terms of Service, you will need to purchase an Enterprise subscription.

Still have questions?

Check out our Full FAQ's.

What payment options do you accept?

For monthly billing, we require automated payments via credit card or ACH transfer. If you wish to use invoices and pay by wire transfer or check instead, you must do annual billing. We also accept AWS Marketplace for annual contracts.

Can I pay with AWS credits?

Yes, please reach out to sales@gruntwork.io.

What's a user?

A user is any human or machine that makes use of Gruntwork's services, including accessing code from the Infrastructure as Code Library, watching videos in the DevOps Training Library, or submitting requests to support.

Is an annual subscription required?

With the exception of the Reference Architecture, all our products require an annual subscription, however we can bill you either annually or monthly. Why an annual subscription? We give you access to all the code in the IaC Library, and we let you keep that code even if you cancel. If we didn't have the annual subscription requirement, customers could sign up for one day, get access to all the code, and cancel immediately.

However, we offer a 30-day money back guarantee, so if for any reason you're not happy after signing up, we'll let you out of the annual subscription and refund 100% of your money in the first 30 days. Check out "What if I want to cancel my Gruntwork Subscription?" for more info.

What if I want to cancel my Gruntwork Subscription?

We offer a 30-day money-back guarantee. You can try out the Gruntwork Subscription, Professional Support, and the Reference Architecture, and if you're not happy for any reason, you can cancel within the first 30 days, and we'll let you out of the annual subscription and refund 100% of your money.

Note that if you cancel in the first 30 days, you lose the license to the code in the Infrastructure as Code Library, so you must stop using it and delete any references to it; on the other hand, if you do stick with the annual subscription, and cancel after at least one year, you can keep using all the code you had been using up to that point. See "What happens to my code if I cancel my subscription?" for more info.

What happens to my code if I cancel my subscription?

If you cancel within the first 30 days, we'll refund 100% of your money and let you out of the annual subscription, but you lose the license to the code in the Infrastructure as Code Library, so you must stop using it and delete all copies of the code.

If, however, you remain a subscriber for at least 12 months, the license allows you to fork and modify the code and create derivative works as much as you want, and even if you cancel your subscription, you can keep using all the code you had been using up to that point. We recommend that prior to canceling, you make copies of all the repos in the Infrastructure as Code Library into your own version control system. After you cancel your Gruntwork Subscription, you'll no longer have access to the updates, additions, and fixes we make to the Infrastructure as Code Library, support from the Gruntwork team, security alerts, and any other subscription benefits. However, your infrastructure will continue to work just fine and you'll still have all the code you had been using up to that point.

If I require product customization or consulting support, what options are provided?

The best way to personalize and customize products is through our limited consulting services. We are ready to collaborate closely with you to tailor our solutions according to your specific objectives. Please reach out to our team for a detailed discussion of your requirements and to explore the available options for the consulting support.